Returns and Refunds Policy

Thank you for shopping at Universal Supplements.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

Before you return a product, please make sure that:

  • The product was purchased in the last 30 days
  • The product isn’t used or damaged

Please contact us before you send the product:

  • By phone number: 0242386972
  • By email:

Send the product to:

Universal Supplements 12 Wentworth Street Port Kembla NSW 2505 Australia

Shipping charges

Shipping charges incurred in connection with the return of a product are refundable.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By phone number: 0242386972
  • By email: