After your order has been placed it will be packed and shipped on the same business day provided your order was placed before 12:00pm. Otherwise it will be shipped on the following business day. Delievery times are as follows:
- For metro areas our delivery time frame is 3 – 5 business days.
- For regional areas our delivery time frame is 5 – 7 business days.
- For remote locations our delivery time frame is 7 – 14 business days.
Please note, we do not offer express shipping and currently only deliver to Australia.
Once your order is placed, we cannot make any item or detail changes, so please ensure your details are correct upon checkout. If you need to cancel your order, please contact us so we can assist you further.
We use multiple carriers to deliver our online orders. Subject to the size of your order, it will be shipped with one or more of the below:
- Allied Express
- Australia Post
- Couriers Please
- TNT Express
- Fastway couriers
Universal Supplements may ship your order in multiple shipments. In this case, you will receive an email from us, containing all relevant information.